The MACUL (Michigan Association for Computer Users in Learning) Website Redesign Project
For my UX course website project, I chose to evaluate the existing MACUL organization website. I am currently serving as a board member and part of the website development team. During board discussions, we explored maximizing the webpage’s potential to leverage the organization's influence. Through surveys, discussions, and personal interactions, we pinpointed a decline in site traffic, detected various issues, and recognized several pain points. It is clear that a comprehensive update is required for the current website.
Seasoned Teacher
New Teacher
Building Principal
My Role:
As a MACUL board member, I sit on the website design team. I was the main contributor to the company website redesign, I conducted user research, developed wireframes, and created mockups.
Target Audience:
I identified 5 possible users for the website
Initial Concepts:
Originally, my idea was to update and fix the current site. However, once we looked over the survey data and the comments sent to us, it became evident that more was to be done to site.
In the last few years, we have observed a decrease in page visits, identified several errors, and learned about various user pain points linked to our site.
Two major issues were apparent upon initial review. Firstly, the Homepage was overwhelming, filled with a lot of information and secondly, it lacked a clear target audience.
It was evident that the website needed to define its target users and readjust its information architecture.
Since the former information architecture was lost or never created, I created one that followed the current page structure, I then simplified the homepage and broke the information out into smaller chunks. I then identified 4 personas and worked with the website committee to identify persona traits. presented the information architectures along with a variety of initial wireframes to the executive board for feedback before proceeding with mockups, and finally, a high-fidelity prototype that addressed user needs. The board is currently reviewing the page, and we are in the process of gathering all necessary information to update each section.
Current Information Architecture
Proposed Information Architecture
Wireframe Option 1
Challenges Faced or Constraints:
One of the challenges that I have faced during this project is that the web page is more massive than I imagined. At times it is overwhelming to think I am doing a large portion of the work alone. However, as mentor of mine stated “you take your time and break it down into little chunks.”
Another issue that I have been learning from is lack of information that has been provided to me, either through the website or through other resources. The website and resources often lacked detailed information or had broken links. I researched content gathering techniques for UX designers, learning the value of placeholder content while strategically planning for future content creation. Moving forward, I'll provide content templates for the team and hand off content creation responsibilities to the new director.
Explaining wireframes to my tech-savvy colleagues, who are accustomed to a hands-on approach, proved to be an unexpected challenge. However, this experience honed my communication skills, allowing me to effectively bridge the gap between design and non-design perspectives. My colleagues gained a better understanding of the wireframing process, resulting in smoother collaboration.
Wireframe Option 2
Next Steps:
I plan to continue working through each page of the site, making sure to prioritize the core user journeys first and then building out the responsive pages so that they transition seamlessly to the phone.
I am also interested in exploring the inclusion of more accessibility features like language adaptation, speech-to-text or text-to-speech capabilities, and verbal picture descriptions.
Finally, I plan to incorporate user testing and gather feedback throughout the development process to ensure a seamless user experience.
Hi-Fi Designs
Click on the images to interact with my figma high-fi design.
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